Contact Us & Technical Support
Send Us a Message
Direct Contact & Support Desk
We encourage users, financial advisors, Chartered Accountants, and journalists to reach out with rate updates, mathematical bug reports, or partnership opportunities.
Primary Technical Support Email:
support@smartpaisatools.in
support@smartpaisatools.in
Editorial & Rate Correction Desk:
corrections@smartpaisatools.in
corrections@smartpaisatools.in
SLA & Turnaround Commitment:
All mathematical rate corrections, bug reports, and user feedback emails are formally logged and responded to by our technical team within 24 to 48 business hours.
All mathematical rate corrections, bug reports, and user feedback emails are formally logged and responded to by our technical team within 24 to 48 business hours.
How We Handle Rate & Math Correction Requests
If you spot a discrepancy in interest rates (e.g. repo rate revisions by RBI, quarterly PPF rate announcements by India Post, or updated Income Tax slab exemptions under new Finance Bills), our team follows a strict editorial verification protocol:
- 1. Verification: Cross-referencing the submitted feedback against official gazette notifications from RBI, Ministry of Finance, or Income Tax Department.
- 2. Code Patching: Updating underlying calculation constants in
build_site.pyand client-side JavaScript handlers. - 3. Audit Logging: Publishing the updated revision date under the page's trust metadata section.
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